Customers at Market Basket

As the title explains, I would like to discuss customers at Market Basket. I work at Market Basket 5 days a week, all closing shifts. I see the people who get of from their work shifts and are seemingly done with their days already. Most of the people that I encounter are very nice and I help them out as best as I can. I work in the grocery department so I am in the aisles for the entire night. People ask me where things are and I help them out. However, not every customer is as nice as these ones.

There are some customers who could not possibly care any less about me or what I do and they think that they completely own the entire store. They will leave their cart sideways in the middle of the aisle and make it very difficult for anybody to get past them. Then when I ask them to politely move their cart out of the way so that another person can get through, they get pissed at me and give me a death stare. That's the oblivious customer.

Another type is the type that thinks they know how food stores work and that they know what we have in the backroom. If there is something that is empty on the shelf, then we most likely 98% of the time do not have any more out in the back. But of course, this customer knows better than I do and they insist that we must have more in the back. So of course, I try to convince them that three people have already asked me if we have any out back and that I have already checked and seen that there are none there. But this customer does not care. They practically force me to go out back. So, I walk through the back doors then turn right back around and tell them that I looked and couldn't find any. I tell them that we will be getting more tomorrow and they say that it was specifically or their dinner tonight and that they cannot have it any other night. I'm sorry that we are out but that's just how it is. You're here one one of the busiest days of the week and you expect that we just have unlimited amounts of everything; because that makes sense. That's the "know it all" customer.

One final customer I would like to discuss is the "can I see your manager" customer. This person has no respect for anybody besides the manager and even in some cases not for the manager either. We ran out of a vendor product one day; meaning that the vendor that comes to the store did not fill enough and we sold out. This customer walked up to me with the assumption that I would not be able to help her. She waited about 10 seconds of me explaining to her to interrupt and demand to see a manager. As I offer to take her to my manager she says "no thanks I'll find her myself." I take her to my manager and the customer rants to her that I know nothing about this store and that I should be fired or re-trained. This lady was certifiably insane and should not be allowed in the store without some sort of supervision in my opinion.

I hope that this post has given you some insight into some of the types of customers that I have to encounter everyday I work. Granted, most customers are really cool but some just need to leave.

Don't do it

There once was a young boy. This boy goes to school. He woke up one day from his very boring life and he wondered to himself, "What can I do today to shake things up a little?" He thought about this for many hours and drew pie charts, made power points and finally came up with a few ideas. He could show up late for school. "No, that's been done before", he said. He could skip school entirely. "Nope, that's been done too", he said. He had to come up with something never before seen. Something innovative. An idea that would make people think "Wow, I wish I had thought of doing that." Then it donned on the young boy. He woke up in the morning like a normal person, and went into the bathroom. Now the next set of events went as scheduled except for one difference: the final event was contained, not eliminated. This substance was contained in a plastic containment unit used for easy transport. Since the boy was going to school he decided to bring this bag with him to fulfill his plan. He was thinking of where to execute his master idea, then it hit him; the place where tons of people walk every single day, the stairs. He went to the staircase and tossed his "care package", surprising many of those around him. 

(If you are lost, a kid threw poop in the staircase in the school)

What would cause a kid to throw poop in the school? To be honest, I have absolutely no idea. I don't think I would ever throw poop; in a bag or not. My two sense is that the kid was trying to be funny or to make good on a bet or a dare from someone who challenged him. To do this, however, you can't be all there in the head. There has to be a part of you that thinks on some level that this is an okay thing to do. Although, considering everything, and to my knowledge, this kid was a frosh. And like frosh they may not quite understand quite how schools work. They may not know that this is not middle school anymore and that you can't throw poop around. We are not apes anymore, we evolved for a reason. I hope that this kid is stopped quickly and swiftly before he strikes again and before he "drops bombs" on our school.